Customer Text Messages
At Your Service Pros Customer Notices: the texts At Your Service Pros sends to customers about their appointments, service and bills.
Program name: At Your Service Pros Customer Notices. This program is run by At Your Service Pros, 1325 South 500 East # 302, American Fork, Utah 84003, for the customers of our HVAC, plumbing and electrical work.
What we send: appointment confirmations and reminders, a notice when the technician is on the way, replies to a message you sent us, sign-in codes for the customer portal, and notices about a bill or payment for work we did, including a secure link to pay it.
How you agree: tick the optional box next to your phone number on our forms, or say yes on a call when our phone agent asks "Can I text that to your mobile ending in 42?" (with your own last two digits). The box is optional, it starts unticked, and it is not needed to book. By ticking it or saying yes you agree to receive these texts at that number. Consent to receive text messages is not a condition of any purchase or service.
Without that agreement we still answer a text you send us, send the sign-in code you ask for, and reply in a conversation you started. We do not text you a notice about a bill or payment that you did not ask for unless you agreed.
Message frequency varies with your appointments and bills. Message and data rates may apply.
To stop receiving text messages, reply STOP to any message. You will receive one final confirmation and no further messages from this program. For help, reply HELP to any message, or contact our office at (801) 407-9320 or office@yourservicepros.us. Carriers are not liable for delayed or undelivered messages.
We do not send marketing or promotional text messages through this program. We would send marketing texts only with your separate consent, which you could withdraw at any time.
Mobile phone numbers and text message consent are used only to deliver these notices. They are not sold, and they are not shared with third parties or affiliates for marketing purposes. See our Privacy Policy at atyourservicepros.us/privacy.
How you agree
Every form on our website that asks for a phone number (booking a visit, requesting a call back, the customer portal sign-in) shows this optional box below the number, unticked:
Tick the box next to your number if you want these texts; it is optional and you do not need it to book. You can also agree by voice: when you call us, our phone agent may ask “Can I text that to your mobile ending in” your last two digits, and a yes is recorded as your agreement. Whether you agree by box or by voice, you can stop at any time by replying STOP.
Read the full Terms and Conditions of Service (section 27 is this program) and our Privacy Policy. Team members who get dispatch alerts by text have a separate program: Dispatch Alerts.